Service Request Form

Service offer for the measurement devices Techkon DENS, SpectroDens, SpectroJet, SpectroDrive and SpectroPlate

We take special care to ensure that datacolor|TECHKON measurement devices are working properly according to strict specifications and international standards.

To be assured of the proper condition of your measurement device, we recommend having it checked every 24 months in the datacolor|TECHKON service-center. The manufacturing date of your device is printed on the enclosed Manufacturer Certificate.

Service Offer

The 24 month device check for the products DENS, SpectroDens, SpectroJet, SpectroDrive and SpectroPlate is a complete service package and includes the following tasks:

  • • Cleaning the instrument
  • • Checking the charging capability
  • • Exchange of battery if necessary and disposal of old battery (applies only to battery-powered devices)
  • • Checking of the measurement illuminant and exchnage if necessary
  • • Checking of the absolute white standard
  • • Device calibration
  • • Upload of new firmware
  • • Complete functionality test
  • • Issuing an ISO-compliant Certificate of calibration

How it works

Please send the device together with all accessories preferably within the device case to the shipping address shown below. Please include the coupon from the bottom of this page.

After receiving the device we will inform you about the expected repair time. Should you require a replacement unit during the repair time, please contact us in advance. We will check if we have a unit on loan available, which we can send to you.

Prices

DENS – € 245
SpectroDens – € 665
SpectroJet – € 740
SpectroDrive – € 1050
SpectroPlate – € 465
SpectroCheck – € 180

Rental fee

DENS – € 150
SpectroDens – € 200
SpectroJet – € 300
SpectroDrive – € 400
SpectroPlate – € 200

Prices are excluding VAT and shipping charges and are valid from March 1, 2026.

Please note: If additional service and spare parts are required, we will send a detailed estimate of costs for your approval before proceeding to repair.

Your TECHKON service team will be happy to answer any further questions.

Download the form by clicking on the button below.

Download the Service Request Form (include with the device shipment)

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