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- Can I add the additional warranty after my purchase or does it have to be at the time of purchase?
- Can I export data from my devices?
- Do you have a “Best Match” option when comparing colors?
- Do you have a loaner device program?
- Do you support PantoneLive?
- How can I get technical support?
- How do I purchase a Techkon product?
- How long are the replaced parts warrantied for?
- What is your product warranty?
- Pantone: Compatibility with SpectroDens and ChromaQA
- Can I use the closed loop/vision/ChromaQA for maintaining G7?
- Does the SpectroDens have Bluetooth?
- How do I transfer color libraries to the SpectroDens?
- Is the SpectroDens Wi-Fi capable?
- What are the available aperture sizes for the SpectroDens?
- What size aperture comes with the SpectroDens?
- Do you provide a recertification certificate?
- Do you service/re-certify the product locally or does it need to be sent to Germany?
- How can I get trained on the product?
- How can I request an RMA or recertification?
- How long does the repair/recert take?
- How much do repair/recert/replacement parts cost?
- When was the last time my device was certified?
- Where do I send my device for repair?
- How would SCTV be used for Expanded Gamut OGV
- Can the SpectroDens be used to check variation to Pantone spot colors?
- Does SpectroConnect run on the Mac with PARALLELS Software for Mac?
- I have to use the scan function in a Mac OSX environment, to send data to Excel. Is it available as a driver or a "mini" SpectroConnect software for the Mac OS environment?
- Where can I download colorbooks?
- Do you provide printable color bar images that the spectrodens can read in scan mode?
- How do you deal with the variety of optical brighetner levels in different substrates?
- My belief is that a delta E value that is discernably different, are different based on the specific color. Do you have a single Delta E value tolerance? Or is the tolerance different for each color?
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