{"id":45607,"date":"2019-08-28T16:57:51","date_gmt":"2019-08-28T20:57:51","guid":{"rendered":"https:\/\/techkon.datacolor.com\/resolucion-de-problemas-de-conexion\/"},"modified":"2019-08-28T16:57:51","modified_gmt":"2019-08-28T20:57:51","slug":"resolucion-de-problemas-de-conexion","status":"publish","type":"post","link":"https:\/\/techkon.datacolor.com\/es\/resolucion-de-problemas-de-conexion\/","title":{"rendered":"Resoluci\u00f3n de problemas de conexi\u00f3n"},"content":{"rendered":"<p><a href=\"http:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/windows_services1000.png\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-14108\" src=\"http:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/windows_services1000.png\" alt=\"\" width=\"1000\" height=\"634\" srcset=\"https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/windows_services1000.png 1000w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/windows_services1000-400x254.png 400w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/windows_services1000-900x571.png 900w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/windows_services1000-300x190.png 300w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/windows_services1000-768x487.png 768w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/windows_services1000-150x95.png 150w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/windows_services1000-595xh.png 595w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/windows_services1000-200x127.png 200w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/windows_services1000-250x159.png 250w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/windows_services1000-314x199.png 314w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/windows_services1000-667x423.png 667w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/p>\n<p><strong>Si est\u00e1 intentando conectar un dispositivo Techkon a Chroma QA, Printflow o Colibri, siga estos pasos:<\/strong><\/p>\n<p>Si tiene problemas para conectarse al dispositivo Techkon, compruebe que el servicio de Windows se est\u00e9 ejecutando.<\/p>\n<ol>\n<li>Abra el Panel de control de Microsoft Windows<\/li>\n<li>Seleccione Herramientas administrativas<\/li>\n<li>Abra Servicios<br \/>\n<a href=\"http:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection1.png\"><img decoding=\"async\" class=\"alignnone wp-image-14109 size-full\" src=\"http:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection1.png\" alt=\"\" width=\"609\" height=\"411\" srcset=\"https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection1.png 609w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection1-400x270.png 400w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection1-300x202.png 300w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection1-150x101.png 150w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection1-595xh.png 595w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection1-200x135.png 200w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection1-250x169.png 250w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection1-295x199.png 295w\" sizes=\"(max-width: 609px) 100vw, 609px\" \/><\/a><\/li>\n<li>Aseg\u00farese de que el TECHKON Device Service aparezca en la lista como se muestra arriba, que su estado sea \u201cIniciado\u201d y que el tipo de inicio est\u00e9 configurado como \u201cAutom\u00e1tico\u201d.<\/li>\n<li>Si no es as\u00ed, abra las propiedades del servicio y modifique la configuraci\u00f3n como se describe:<br \/>\n<a href=\"http:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection2.png\"><img decoding=\"async\" class=\"alignnone wp-image-14111 size-full\" src=\"http:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection2.png\" alt=\"\" width=\"381\" height=\"435\" srcset=\"https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection2.png 381w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection2-263x300.png 263w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection2-150x171.png 150w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection2-175x200.png 175w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection2-180x206.png 180w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection2-174x199.png 174w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection2-370x423.png 370w\" sizes=\"(max-width: 381px) 100vw, 381px\" \/><\/a><\/li>\n<li>En caso de que todo est\u00e9 configurado correctamente y aun as\u00ed experimente problemas, reinicie el servicio.<\/li>\n<\/ol>\n<p>Adem\u00e1s, para los usuarios de un dominio, es probable que haya un problema con la configuraci\u00f3n del cortafuegos o del antivirus y los puertos; a continuaci\u00f3n se describe c\u00f3mo se comunica el dispositivo con el programa de software o incluso con la instalaci\u00f3n de la aplicaci\u00f3n y los servicios TD.<\/p>\n<p>El TECHKON Device Service (servicio de Windows) es la forma m\u00e1s com\u00fan de conectarse a los dispositivos TECHKON. Se ejecuta como un servicio de Windows (TDService.exe). <\/p>\n<p><a href=\"http:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14112 size-full\" src=\"http:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection3.png\" alt=\"\" width=\"391\" height=\"463\" srcset=\"https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection3.png 391w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection3-253x300.png 253w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection3-150x178.png 150w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection3-169x200.png 169w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection3-174x206.png 174w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection3-168x199.png 168w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection3-357x423.png 357w\" sizes=\"(max-width: 391px) 100vw, 391px\" \/><\/a><\/p>\n<p>El TECHKON Device Service utiliza \u201clocalhost\u201d y escucha a trav\u00e9s del puerto 20102; por lo tanto, abra la conexi\u00f3n TCP\/IP en el puerto 20102 si desea conectarse a los dispositivos de esta manera.<\/p>\n<p>Esta es la forma recomendada de realizar la conexi\u00f3n con los dispositivos TECHKON.<\/p>\n<p><strong>Otros posibles problemas pueden ser:<\/strong><\/p>\n<p>Falta de controladores del dispositivo en el sistema de destino. Conecte el dispositivo al ordenador y aseg\u00farese de que aparezca correctamente en el Administrador de dispositivos, como se muestra a continuaci\u00f3n: <\/p>\n<p><a href=\"http:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14113 size-full\" src=\"http:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection4.png\" alt=\"\" width=\"596\" height=\"422\" srcset=\"https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection4.png 596w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection4-400x283.png 400w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection4-300x212.png 300w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection4-150x106.png 150w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection4-200x142.png 200w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection4-250x177.png 250w, https:\/\/techkon.datacolor.com\/wp-content\/uploads\/2019\/08\/connection4-281x199.png 281w\" sizes=\"(max-width: 596px) 100vw, 596px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Si est\u00e1 intentando conectar un dispositivo Techkon a Chroma QA, Printflow o Colibri, siga estos pasos: Si tiene problemas para conectarse al dispositivo Techkon, compruebe que el servicio de Windows se est\u00e9 ejecutando. Abra el Panel de control de Microsoft Windows Seleccione Herramientas administrativas Abra Servicios Aseg\u00farese de que el TECHKON Device Service aparezca en la lista como se muestra arriba, que su estado sea \u201cIniciado\u201d y que el tipo de inicio est\u00e9 configurado como&#8230;  <\/p>\n<div class=\"read-more\"><a class=\"excerpt-read-more\" href=\"https:\/\/techkon.datacolor.com\/es\/resolucion-de-problemas-de-conexion\/\" title=\"Continue reading Resoluci\u00f3n de problemas de conexi\u00f3n\">Leer m\u00e1s<i class=\"fa fa-angle-right\"><\/i><\/a><\/div>\n","protected":false},"author":25,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[422],"tags":[],"class_list":["post-45607","post","type-post","status-publish","format-standard","hentry","category-guias-de-uso-del-dispositivo"],"acf":[],"contentshake_article_id":"","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Resoluci\u00f3n de problemas de conexi\u00f3n | Techkon<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/techkon.datacolor.com\/es\/resolucion-de-problemas-de-conexion\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resoluci\u00f3n de problemas de conexi\u00f3n\" \/>\n<meta property=\"og:description\" content=\"Si est\u00e1 intentando conectar un dispositivo Techkon a Chroma QA, Printflow o Colibri, siga estos pasos: Si tiene problemas para conectarse al dispositivo Techkon, compruebe que el servicio de Windows se est\u00e9 ejecutando. Abra el Panel de control de Microsoft Windows Seleccione Herramientas administrativas Abra Servicios Aseg\u00farese de que el TECHKON Device Service aparezca en la lista como se muestra arriba, que su estado sea \u201cIniciado\u201d y que el tipo de inicio est\u00e9 configurado como... 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class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/techkon.datacolor.com\\\/es\\\/resolucion-de-problemas-de-conexion\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/techkon.datacolor.com\\\/es\\\/resolucion-de-problemas-de-conexion\\\/\"},\"author\":{\"name\":\"Dan Dupuis\",\"@id\":\"https:\\\/\\\/techkon.datacolor.com\\\/es\\\/#\\\/schema\\\/person\\\/898a1eae5fe1f0d847e73cb8be455536\"},\"headline\":\"Resoluci\u00f3n de problemas de 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